AOL loses 1 million customers

The Washington Post reports that AOL has lost over one million customers since last fall. The decline marks a move from price-sensitive customers (about 20%) to cheaper services (like NetZero/United Online) and speed-conscious customers (about 50%) to Cable offerings from their local cable companies or DSL offerings from their local phone companies.

The article points out that AOL's expensive dial-up services are under pressure from lower-priced high-speed offerings, such as the newly reduced $35/month DSL offerings from Verizon.